A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. We average 20-40 check ins a night. We ARE Front Desk Agents We are NOT God, NOT officers of the Law, NOT your therapist, NOT I. I was yelled at for about 15 minutes this morning because a guest reserved a handicap room and the handicap spots were full, get this. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Tips are usually allowed and very appreciated by staff. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Yesterday afternoon the bellmanshuttle driver saw this car pull in and park. This wiki isn&x27;t to demean you or offend, but is a. Non-hotel front desk stories welcome, so long as the tale involves a front desk. "Ma&39;am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. I've worked in several hotels ranging. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. The next morning like 12 detectives and policemen arrive to the hotel looking for said guy and they arrest him on the spot for "theft", then in the evening one of our FD agents finds an article posted on the police&39;s official FB account that they arrested a suspected murderer in less than 24 hours after the victim was unalived, naming the guest. Detective has called a second time. Remember also ambulances and disabled people are among those who need to use them regularly. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. So you won&39;t make a reservation for me. No, you may not piss on our bar, Sir. Jessica Vanel. Personal card on file is likely stolen. It's a rare occurrence but oh-so-good when it happens to chance upon you. G "It&39;s for Name, it should be an large envelope. Its not working. Yes, when you arrive before the audit, Im going to make you wait the hour and a half it takes until the audit starts and to finish the audit. (He started the car, backed up then put it in park and died. Non-hotel front desk stories welcome, so long as the tale involves a front desk. First encounter happened at check in. This group is private and only visible to members who can see who&x27;s in the group and what they post. I dont know how long it was on for but the room was steamy and the guy on the exercise bike was like has that been on the whole time it was annoying me. Strike 1 Call the guest, and apologize for disturbing them. So as the title says I&39;m a front desk agent at a middle of the road property with about 130 rooms. A middle aged man checked in about 6 pm. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. Nobody reads the signs. A middle aged man checked in about 6 pm. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Some hotels make their 3-11 shifts call around to compare how full they are compared to. Once all the room features are created, they can be added to individual room configuration here Configuration>Reservations>Room Classifications>Rooms. Non-hotel front desk stories welcome, so long as the tale involves a front desk. I have quite a few good stories from those night, so here are a couple to start out with. Dw its all good lol. So tell me WHY so many people never seem to know what (or expect) a. Everything here whispers calmness and tranquility the decoration, the music, the owners. Also very serious most of the time. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket. Currently, I can&39;t roll due to a cashier that has been left open with a negative shift drop. She laughs and covers her face. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. I go and turn the knob and it turns off. Non-hotel front desk stories welcome, so long as the tale involves a front desk. He seemed friendly enough but I was pretty sure he may have had a drink or two. Join this group to share, vent, laugh and network with other front desk staff and guests. Domino's gives us business cards and when we reach 10, we can trade them in for a free pizza. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. I'm going to file a complaint. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Of course guests ask what happened. Housekeeping sucks, and yes they will dispute you often, they make very little money, for very hard work, often times they&39;re moody, and they tend to get frustrated with the desk, you gotta just roll with it. Most relevant. Checked into her hotel room at a decent 4 star hotel chain. Donkey show. Along with stories of the rude, crude, outrageous, and flat-out odd, readers can view tips for reserving rooms and making their stays enjoyable. So I get a call from a Mr. Manager payments are finite from my experience. It's a lot easier to say no when you're giving away your own money instead. igotitforfree 4 yr. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. One has to wonder if these front desk agents are the biggest heroes of all these days especially if you look at this collection of tales from the front desk. ---Subscribe to Daily Dose Of Memes - httpswww. and I will usually do 15 min before that. Fun times working night audit alone each night with no. Non-hotel front desk stories welcome, so long as the tale involves a front desk. I received a call from one of our rooms. Non-hotel front desk stories welcome, so long as the tale involves a. Funny enough this was the 2nd time I had ripped my pants. Like many businesses, we have the remnants from the pandemic sticking around in the form of cautionary signs, ample hand sanitizer, and plastic barriers at the front desk. A few weeks ago I was informed by the front desk manager that the full time night auditor comes in late on purpose when I work. We are also looking at moving into these upright and bagless vacuums into our current hotel and the one we&39;re finishing building. One evening a lady, let&39;s call her Joy, arrives to check in. Go to TalesFromTheFrontDesk rTalesFromTheFrontDesk. Jessica Vanel &183; Original audio. Non-hotel front desk stories welcome, so long as the tale involves a. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. This left the Karen happy to go merrily on their way, and with the problem now out of sight and out of mind. Get more. As far as I know Booking. relief always late. Checked into her hotel room at a decent 4 star hotel chain. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. Last week, on Tuesday evening, three guests ran to the desk and said there was a toddler running down the hallway, naked. AIYA 7 yr. Poldaran 4 days ago. One of my colleagues used to do NA. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a. Non-hotel front desk stories welcome, so long as the tale involves a front desk. It made a lot of people laugh. I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Fun times working night audit alone each night with no. Retail employee. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. Apparently FDM had a shift, NA came in 10 minutes late. Non-hotel front desk stories welcome, so long as the tale involves a front desk. I feel like I&39;m in this sub-reddit a lot but some of these things you can&39;t make up. At the end of the day, though, the moral of all these stories is to respect the. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service. He also kept awkwardly smiling at me. Woke up to a call from my on-call person at 443am. G "It's for Name, it should be an large envelope. It&39;s ridiculous. Jessica Vanel &183; Original audio. Okay, so not a mariachi song. Room Features are usually set up as a class of Preference Configuration>Profiles>Preferences>Preferences. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Some have tried to push the issue further by giving excuses as to why they werent able to leave by check-out time. Say it with me now. I hope you enjoy Included stories are "I Was Accused of Credit Card Fraud", "Guest Accuses People of Stealing Their Food", "Karen Wants to Call Security on Security", and "Bride Demands. The only reason you fake reservations to "hit threshold" to make bonuses for SOMEONE. Tales From The Front Desk - We don't do room servicemaliciouscompliance unclereddit funnyredditstoriesWe nar. But the people you have reason to trust usually number about, uh, four, against 7. But this is about a certain guest I had tonight. Called reception, reception came and gathered the suitcase and left. Tales From The Front Desk 1 Reddit Voiceover - YouTube. I'm a 17 year old female who works 3-11 shifts or 4-9 double on. Strike 1 Call the guest, and apologize for disturbing them. Non-hotel front desk stories welcome, so long as the tale involves a front desk. This one looks to be about the same one we have (I don&39;t know if this is the exact model). Another story for later 2. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. I go and turn the knob and it turns off. I go and turn the knob and it turns off. Open menu; View page history; View page source; Copy URL. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. So, I work at the small hotel by a major airport. 2M views, 16K likes, 284 comments, 143 shares, Facebook Reels from Jessica Vanel Ms. Non-hotel front desk stories welcome, so long as the tale involves a front desk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. change happens fast. relief always late. I was so excited to attend this conference, and this would have been the. Non-hotel front desk stories welcome, so long as the tale involves a front desk. It's a lot easier to say no when you're giving away your own money instead. The hotel is a three star, and even that rating is generous to be honest. Yesterday afternoon the bellmanshuttle driver saw this car pull in and park. Go to TalesFromTheFrontDesk rTalesFromTheFrontDesk. Share your front desk stories This group is for sharing, venting, laughing, networking and navigating the world of hospitality. Our hotel was actually quiet and calm and there was no activity until we had a guest pass away in our parking lot. Just had a guest who stayed here the previous night waiting in the lobby for his car to get fixed. Free Park, Free Ride. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Retail employee. This actually puts it back into the early 90's. Of course guests ask what happened. (He started the car, backed up then put it in park and died. Free Park, Free Ride. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. She messes up 2 or 3 times a day the method of checking in and blames it on the "stupid computer. The Groom Tale. For identity purposes I won&39;t say what one of them is, but the first. Retail employee. a FOM (manages the FDM, the GSM and the NAM me) a FDM (runs the desk) a GSM (guest services manager, runs concierge and bellstaffvalets) a NAM (night audit manager) an AFOM (assistant FOM, gap filler) an AGSM (assistant GSM, same) two daytime FDS (front desk supervisors, senior GSRs and can act as MOD if needed). A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. It's a rare occurrence but oh-so-good when it happens to chance upon you. The other day I had a guest (who for whatever reason) decided he was gonna spark up a (very. You guys made me see we&39;re not alone, and that the audacity of some people knows no bounds. Non-hotel front desk stories welcome, so long as the tale involves a front desk. After a thorough assessment of all the feedback, we felt it important to communicate this to you with the hope that proactive measures can be taken to enhance the guest experience at your property. 147 votes, 23 comments. See options. She wanted a full refund on her stay (of 3 nights) because she couldn&39;t use the handicap parking spots. Please allow us to handle it. For identity purposes I won't say what one of them is, but the first. FOM probably will only need to make this mistake once. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. rTalesfromthefrontdesk What happens when you tell a spoiled adult customer that she can't listen to loud music in the hotel lobby She calls her mommy on yo. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Handicap Parking. If I could tell them I don't care if you're the president of the freaking United States. But I'm super sick of those right now. GrinninGremlin I am an insufferable twat 6 yr. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Just after maintenance leaves for the evening I get a report the gym shower wont turn off. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. AIYA 7 yr. IvE nEvEr HeaRd oF thAt. ThatsNoMoOnx 2 yr. Go to TalesFromTheFrontDesk rTalesFromTheFrontDesk. Full video 'd on my FB page skit hotel talesfromthefrontdesk frontdesklife. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Most hotels will have a similar policy and require a credit card and photo ID matching the name on the reservation in order to check in. We had lived together in Italy, and worked together for many years before, so he put in a good word. Along with stories of the rude, crude, outrageous, and flat-out odd, readers can view tips for reserving rooms and making their stays enjoyable. She checks in and everything is fine, but apparently during a night shift I wasn't here, she checks out in a huff. Non-hotel front desk stories welcome, so long as the tale involves a front desk. First of all, and I will admit this one is a little legit, we have a lowest tier member. "If the card you provide to hold the reservation isn't valid for the amount of one night of the reservation, then the reservation ISN'T GUARANTEED" This keeps happening, over and over again. Please do not let your car overnight or feel like is the perfect spot to hold a 30 minute conversation with a friend. I work the 3-11 shift 90 of the time. I'll call her Sue. Checked into her hotel room at a decent 4 star hotel chain. The worst Christmas ever. Complaints after the stay that could have been fixed during it. 1000 fine, six months in jail. com has fairly standard procedures. He also kept awkwardly smiling at me. Me & my 22yr old son are eve HK's at a 5 star boutique & we got a call to set up a sofabed 15min before our shift ended & the family was highly apologetic for calling late. We average 20-40 check ins a night. "Ma&39;am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. Its no longer called a deposit a check in its just a payment a deposit only happens when the. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee. It's becoming more common for hotels to replace vending machines with snack shops run by the front desk staff. I received a call from one of our rooms. It just makes things a lot easier. Well I just got a call from a really angry man who said we owe him 160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. I love arguing with guests about fees s. Non-hotel front desk stories welcome, so long as the tale involves a front desk. (He started the car, backed up then put it in park and died. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Roll out the barrel, we&39;ve got the blues on the run Zing boom tararrel, sing out a song of good cheer. The next morning like 12 detectives and policemen arrive to the hotel looking for said guy and they arrest him on the spot for "theft", then in the evening one of our FD agents finds an article posted on the police&39;s official FB account that they arrested a suspected murderer in less than 24 hours after the victim was unalived, naming the guest. UB You have a key to a hotel room. Non-hotel front desk stories welcome, so long as the tale involves a front desk. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. The earliest you can check in and stay the entire day and night is 6 a. Just had a guest who stayed here the previous night waiting in the lobby for his car to get fixed. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee. 5 billion others. Keep scrolling below for these five epic stories of noisy guests, rude Karens, and troublesome OTAs. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee. Retail employee. As a note, generally the rule of them for gift baskets for customer service people is to only send things that are sealed and bought from a store. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. At my current hotel, double fulls are cheaper than kings, but not by a lot. This wiki isn&x27;t to demean you or offend, but is a. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. If they dont do anything Im going to go up there myself and bang on the door and tell them to be quiet. dhimbje ne fund te barkut, rainbow tower mathplayground
FOM probably will only need to make this mistake once. . Talesfromthefrontdesk
If your that worried, ask your manager what you could have done differently. View all 7 replies. ---Subscribe to Daily Dose Of Memes - httpswww. She laughs and covers her face. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. rTalesFromTheFrontDesk. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Most hotels will have a similar policy and require a credit card and photo ID matching the name on the reservation in order to check in. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. The paranormal experience. The hotel I work at is in a small resort town in Southern Oregon. In this episode, I will talk about low tier guests who feel they are entitled to whatever they want. Non-hotel front desk stories welcome, so long as the tale involves a front desk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. I would not want to be these managers, Definitely not the 2nd one Make sure to likesubscribejoin the discord if you fancy Subscribe httpsbit. AND it&39;s more profitable. I was working the desk last Tuesday night on the 3 to 11 shift. 7 yr. First encounter happened at check in. Non-hotel front desk stories welcome, so long as the tale involves a front desk. The female guest was screaming at me. It seems like all they wanted was the money and not the room. She laughs and covers her face. Keep scrolling below for these five epic stories of noisy guests, rude Karens, and troublesome OTAs. At my hotel nobody can be given access to a room in someone else&39;s name. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. The Common Local. So this Tuesday I was robbed of all the money out of my cash drawer. Welcome to Nub Auditor Rants. At my hotel nobody can be given access to a room in someone else&39;s name. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. AIYA 7 yr. What followed was a massive explosion, all the glass in the lobby got shattered, there were a few doors who got blown out of the hinges, the whole lobby got filled with smoke and the fire alarm went off. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't. Poldaran 4 days ago. Retail employee. Non-hotel front desk stories welcome, so long as the tale involves a front desk. When expectations don&x27;t quite meet reality. Opera PMS and a cashier with a negative balance. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. She wanted a full refund on her stay (of 3 nights) because she couldn&39;t use the handicap parking spots. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. 1- Express parking space is just that. Only thing I can think is if she doesn&39;t show any drop amount, re-post the cash and do it correctly using paid out. Apologize again for disturbing them, remind them you're just following up on a complaint, and for them to have a good night. I'll just summarize the scenarios I have experience working abroad for 1 year. Be part of the community. We ARE Front Desk Agents We are NOT God, NOT officers of the Law, NOT your therapist, NOT I. The hotel I work at is in a small resort town in Southern Oregon. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. We had lived together in Italy, and worked together for many years before, so he put in a good word. Non-hotel front desk stories welcome, so long as the tale involves a front desk. " G "Yes you do, you just called me five minutes ago and told me it was here, and that you will hold it at the front desk. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Some hotels make their 3-11 shifts call around to compare how full they are compared to their compset. Non-hotel front desk stories welcome, so long as the tale involves a front desk. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Retail employee. It wasn&39;t credit card info either - it was just giving out occupancy numbers. We had larger rooms available, if he had let us know we could have moved them. It wasn&39;t credit card info either - it was just giving out occupancy numbers. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. 18m &183;. Non-hotel front desk stories welcome, so long as the tale involves a front desk. AIYA 7 yr. Non-hotel front desk stories welcome, so long as the tale involves a front desk. No, you may not piss on our bar, Sir. An easy solution would be to call ahead and add their name to the reservation. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. It was a pretty quiet night, all my auditors know the type; almost suspiciously quiet, especially for a Saturday night. This group is private and only visible to members who can see who's in the. Funny enough this was the 2nd time I had ripped my pants. To stop paying overtime is highly illegal. I'm going to file a complaint. " G "Yes you do, you just called me five minutes ago and told me it was here, and that you will hold it at the front desk. rTalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. She has missed at least one shift every single schedule in the last two months. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee. With new management. 3,205 likes, 18 comments - thejessicavanel on December 18, 2023 "Time for a GOSSIP SESH with Natalia and Liz What do you think of this format for telling stories. For infants, they charge 100 for 10 minutes. One of my colleagues used to do NA. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Now, a colleague of mine (from the same college) wanted to work at our hotel as-well, at the reception or as a. Go to TalesFromTheFrontDesk rTalesFromTheFrontDesk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. G "It&39;s for Name, it should be an large envelope. Remember also ambulances and disabled people are among those who need to use them regularly. rTalesFromTheFrontDesk ScammerDruggie was mad after being kicked out of the hotel and asked to speak to a manager a few months later rTalesFromTheFrontDesk . Karen comes in, sees the line and immediately. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Welcome to Nub Auditor Rants. I love arguing with guests about fees s. I now have to man the front desk till my partner shows up. Since you knew what they were aiming for, you have to interrupt their game with yours to be successful. Patel" scam. Be part of the community. Follower story skit hotel talesfromthefrontdesk. " When you check people in you need to change the previously "keyed" in CC and change it to "new card" and prompt the card machine to authorize the card for RT and incidentals. As a note, generally the rule of them for gift baskets for customer service people is to only send things that are sealed and bought from a store. Now, I present to you what I refer as the "common local". Non-hotel front desk stories welcome, so long as the tale involves a front desk. It really depends on the property. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Go to TalesFromTheFrontDesk rTalesFromTheFrontDesk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. . notyourhoneybb